A design thinker and architect of strategic client solutions that are learner-centric, experiential and outcomes-focused.

I have 20+ years of experience as a Learning & Development (L&D) leader, business partner, consultant, designer, program manager, facilitator and coach. As a practitioner, I've worked for global brands, including Twitter, PayPal and Dell, where I led global strategic learning & development, training and learning technology solutions. 

I possess a consultative mindset and collaborate with clients to analyse their current situation to conceive and craft strategic solutions to address challenges, facilitate change, cultivate learning, and encourage growth to enhance business and individual performance. 

My occupational identity is forged from diverse work experiences, supporting people from different companies, industries, and business verticals and leading teams to deliver effective programs, experiences, and solutions across the L&D spectrum. 

I've gained invaluable knowledge, skills, and practical experiences in structuring, designing, and delivering different modalities to support learning contexts. I've delivered 100's of courses, sessions, workshops and programs to 1,000's of learners. When one size fits none, I am skilled at translating client needs and architecting customised and impactful learning experiences for in-person, online, virtual, and blended methods that align with tangible outcomes.

As a technologist, I've worked on both the vendor and client sides to implement various authoring tools, learning experience platforms, content portals, learning management systems and technology solutions to enable learning at the global enterprise scale. 

As an experienced global program, project, and curriculum design manager, I enjoy embracing, researching, and learning new subjects, technologies, theories, concepts, and processes and bringing structure and clarity by being proactive, agile, and responsive. 

As a business owner, my strengths in strategy, leadership, relationships, communication, and collaboration, combined with my business & commercial acumen, have helped me build enduring personal, business and cross-cultural relationships globally. 

I take psychological ownership and responsibility to learn, embrace challenges, understand complexity, collaborate, and problem-solve to provide end-to-end solutions to achieve client or business goals, metrics and objectives. I am analytical and solutions-focused and execute with a customer-oriented mindset.

As an accredited Coach, I possess a natural curiosity, interest and care for supporting and enabling people. As an altruist, I desire to serve and help others succeed. I have led teams and have coached, mentored, and supported individuals, managers and leaders across multiple industries, job functions and career levels related to varied personal and professional goals and challenges. 

Throughout my career, I've worked diligently to exceed client expectations and received 90+ professional testimonials and endorsements on LinkedIn.

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